Hybrid Tech Support Specialist – Windows & Help Desk Pro
TEKsystems
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
TEKsystems in Scottsdale, AZ is seeking Tech Support/Help Desk Representatives for a hybrid role (4 days on-site, 1 day remote after training).
This temporary-to-permanent position requires 3+ years of tech support experience, with strong Windows know-how and customer service skills. You will troubleshoot issues, build product knowledge, assist customers across channels, and escalate where needed. Pay is $26–$27 per hour, with eligibility for benefits.
Qualifications
- 3+ years technical support experience in software, hardware, web-based solutions, or e-commerce platforms
- Excellent verbal and written communication skills
- Proficient with Windows operating systems, mobile devices, and cloud-based solutions
- Strong analytical/troubleshooting skills
- Proficiency with Microsoft Office
Responsibilities
- Troubleshoot and resolve technical issues related to various products and software
- Build and maintain subject matter expertise of all company products and solutions
- Assist customers through multiple communication channels
- Report bugs and trends to stakeholders for process improvement
- Provide first-class technical support to customers
Skills
Job description
TEKsystems in Scottsdale, AZ is seeking Tech Support/Help Desk Representatives for a hybrid role (4 days on-site, 1 day remote after training).
This temporary-to-permanent position requires 3+ years of tech support experience, with strong Windows know-how and customer service skills. You will troubleshoot issues, build product knowledge, assist customers across channels, and escalate where needed. Pay is $26–$27 per hour, with eligibility for benefits.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
