Windows Desktop & Cloud Support Specialist (Hybrid Onsite)

Xperteks Computer Consultancy, Inc.; Hinsdale (IL); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Xperteks Computer Consultancy, Inc. seeks a Windows/PC Help Desk Support professional for a full-time hybrid role, supporting a client onsite in Hinsdale, IL. The ideal candidate has strong Windows OS skills, hardware knowledge, and a passion for technology.

Remote and onsite troubleshooting, documentation, and customer communication are essential. Ideal applicants will handle desktop and user support, VPN, network issues, printer problems, and Microsoft 365 cloud services, with an emphasis on

Qualifications

• Experience with Windows operating systems and general desktop support.
• VPN connectivity, TCP/IP LAN networks, and firewall troubleshooting.
• Proficient in Windows troubleshooting and printer issues.
• Experience with Microsoft 365 and cloud platforms.
• Strong problem-solving, organization, and documentation skills.

Responsibilities

• Provide general desktop, user and hardware support.
• Proactive system maintenance including backup solutions.
• Provide connectivity and troubleshooting support.
• Provide network and server support.
• Maintain clear documentation and communicate effectively.
• Onsite support is required.

Skills

Windows troubleshooting

VPN connectivity

TCP/IP networks

Printer troubleshooting

Microsoft 365 clouds

Remote software

Critical thinking

Organized

Job description

Xperteks Computer Consultancy, Inc. seeks a Windows/PC Help Desk Support professional for a full-time hybrid role, supporting a client onsite in Hinsdale, IL. The ideal candidate has strong Windows OS skills, hardware knowledge, and a passion for technology.

Remote and onsite troubleshooting, documentation, and customer communication are essential. Ideal applicants will handle desktop and user support, VPN, network issues, printer problems, and Microsoft 365 cloud services, with an emphasis on