Hybrid Tech Support Specialist (Remote/Onsite)

Weave; Lehi (UT); Hybrid; USD 40,000 - 60,000; Full time

Job summary

A technology company in Lehi, UT is seeking Customer Support Representatives to provide outstanding service. The role involves communicating with customers through calls and emails, troubleshooting basic issues, and delivering a positive experience. Ideal candidates have at least 1 year of customer support experience and a passion for technology. This position offers a hybrid work option after training and requires strong communication skills.

Qualifications

• Minimum of 1 year of Customer Support experience.
• Background and interest in technology.
• Ability to adapt and learn technology quickly.

Responsibilities

• Communicate with customers via inbound phone calls.
• Provide follow up to customers via outbound calls and emails.
• Resolve issues with basic troubleshooting.

Skills

Customer Support experience

Strong phone presence

Excellent communication skills

Troubleshooting abilities

Job description

A technology company in Lehi, UT is seeking Customer Support Representatives to provide outstanding service. The role involves communicating with customers through calls and emails, troubleshooting basic issues, and delivering a positive experience. Ideal candidates have at least 1 year of customer support experience and a passion for technology. This position offers a hybrid work option after training and requires strong communication skills.