Hybrid Client Service Specialist – HR Tech Support

BambooHR; Draper (UT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive health insurance

401k with company match

Generous leave policies

Job summary

A leading HR tech company is looking for a Client Service Specialist in Draper, Utah. This hybrid role involves assisting clients with hiring, performance management, and compliance. Candidates should have 1-2 years of customer service experience, strong communication skills, and the ability to solve problems effectively. Enjoy a great company culture, comprehensive insurance, generous leave policies, and a 401k plan with a company match. Join a supportive team and make a difference!

Qualifications

• 1-2 years of relevant customer service or technical troubleshooting experience.
• Excellent interpersonal communication skills.
• Ability to work independently and in a team-based environment.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Quickly navigate to the core of client issues using BambooHR products.
• Engage in upselling and customer retention activities.

Skills

Customer service

Problem-solving

Interpersonal communication

Attention to detail

Technical troubleshooting

Job description

A leading HR tech company is looking for a Client Service Specialist in Draper, Utah. This hybrid role involves assisting clients with hiring, performance management, and compliance. Candidates should have 1-2 years of customer service experience, strong communication skills, and the ability to solve problems effectively. Enjoy a great company culture, comprehensive insurance, generous leave policies, and a 401k plan with a company match. Join a supportive team and make a difference!