Hybrid Strategic Accounts Programs Lead - Growth & Renewal

Gartner; Irving (TX); On-site; USD 108,000 - 148,000; Full time

Benefits offered by this job

Generous PTO

401k match up to $7,200 per year

Stock purchase plan

Job summary

Gartner, Inc. in Irving, TX, seeks a Senior Manager, Strategic Accounts Program to lead deal support across high-value renewals and drive retention and growth.

You will coordinate cross-functional teams and present strategic plans to senior leaders, shaping scalable programs and strong business cases with CVMs and CoE partners. You will analyze complex data, influence stakeholders, and deliver action-oriented insights while managing deadlines in a fast-paced environment.

Qualifications

• Bachelor's degree with 5-7+ years of experience in completing complex analyses and solving challenging business problems.
• Master's degree preferred.
• Ability to influence leaders to drive business outcomes and growth.
• Ability to synthesize complex problems into simple, concise statements/core messages, and present to key stakeholders and clients.
• Outstanding project management skills with cross-functional stakeholders and ability to meet tight deadlines.
• Forward thinking to anticipate and mitigate risks to client retention.
• Analytical and proficient in MS Office suite, including Excel and PowerPoint.

Responsibilities

• Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner; implement programs ensuring Gartner's retention and growth strategy.
• Create scalable action plans and lead presentations in planning sessions and strategy meetings with Senior Leaders across Team NCVI partners.
• Drive collaboration with Client Value Managers and Center of Excellence to build strong business cases for renewal and growth of large deals.
• Lead quantitative & qualitative analyses to solve retention and growth challenges; partner with cross-functional teams to implement solutions.
• Drive improvement of processes and tools to improve quality and productivity, and scale the team's operational model for deal support.
• Own actions, measure progress and lead initiatives/completed projects with action-driven insights.

Skills

Analytical thinking

Stakeholder influence

Project management

Communication

Education

Bachelor's degree

Master's degree

Tools

Excel

PowerPoint

MS Office

Job description

Gartner, Inc. in Irving, TX, seeks a Senior Manager, Strategic Accounts Program to lead deal support across high-value renewals and drive retention and growth.

You will coordinate cross-functional teams and present strategic plans to senior leaders, shaping scalable programs and strong business cases with CVMs and CoE partners. You will analyze complex data, influence stakeholders, and deliver action-oriented insights while managing deadlines in a fast-paced environment.