Hybrid Specialty Pharmacy Tech – Patient Care & Claims

Beth Israel Lahey Health; Westwood (MA); Hybride; USD 39 000 - 52 000; Plein temps

Résumé du poste

Beth Israel Lahey Health is seeking a Hybrid Specialty Pharmacy Technician to support the Westwood, MA call center. You will input patient and insurance data, handle non-clinical inquiries, and assist with claim adjudication while maintaining HIPAA compliance.

The role requires a Mass Registered Pharmacy Tech license, data entry experience, and 1–3 years in a related role. This is a full-time, day shift with on-site presence two days per week.

Qualifications

• High School diploma or GED required.
• Mass Registered Pharmacy Tech license required.
• 1–3 years related work experience required.
• Data entry experience required.
• Experience with computer systems including MS Office applications.

Responsabilités

• Answer in-bound calls and assist with pharmacy services.
• Enter prescriptions and maintain patient profiles.
• Escalate clinical inquiries to pharmacist as needed.
• Ensure HIPAA/PHI compliance in handling patient information.
• Coordinate with insurance for benefit verification and authorization.

Connaissances

Data entry

Customer service

Microsoft Office

Written and verbal communication

Formation

High School diploma or GED

Mass Registered Pharmacy Tech license

Outils

PBM systems

Description du poste

Beth Israel Lahey Health is seeking a Hybrid Specialty Pharmacy Technician to support the Westwood, MA call center. You will input patient and insurance data, handle non-clinical inquiries, and assist with claim adjudication while maintaining HIPAA compliance.

The role requires a Mass Registered Pharmacy Tech license, data entry experience, and 1–3 years in a related role. This is a full-time, day shift with on-site presence two days per week.