Hybrid Site Reliability Engineer — Observability & Automation

NBMBAA; Columbus (OH); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Nationwide’s Technology team invites you to join as a Site Reliability Engineer, shaping how critical applications perform, scale, and evolve. You will own reliability outcomes across portfolios, drive automation, and mentor teams to improve production readiness.

This role offers a hybrid work model with in-office days in Columbus, Des Moines, or Scottsdale, and remote options for internal associates. You will collaborate across engineering, infrastructure, and vendor teams to deliver dependable

Responsibilities

• Reliability and performance: Champion the health, availability, performance, and resiliency of CLS applications.
• Incident management and production support: Lead production stability through 24x7 on-call support and Major Incident response.
• Observability: Advance observability through monitoring, dashboards, metrics, logs, tracing, and telemetry.
• Automation and continuous improvement: Drive automation and self-healing capabilities; improve runbooks and supportability.
• Reliability engineering and delivery readiness: Embed reliability into architecture, testing, deployment, and readiness decisions.

Job description

Nationwide’s Technology team invites you to join as a Site Reliability Engineer, shaping how critical applications perform, scale, and evolve. You will own reliability outcomes across portfolios, drive automation, and mentor teams to improve production readiness.

This role offers a hybrid work model with in-office days in Columbus, Des Moines, or Scottsdale, and remote options for internal associates. You will collaborate across engineering, infrastructure, and vendor teams to deliver dependable