Lead Site Reliability Engineer - Observability & Automation

MISO; Carmel (IN); On-site; USD 117,000 - 142,000; Full time

Benefits offered by this job

401k

Vacation and sick time

First-day benefits eligibility

Job summary

MISO, located in Carmel, Indiana, seeks a Site Reliability Engineer to blend incident response, observability, and software engineering. You will drive the team from traditional support toward an engineering discipline focused on health, automation, and reducing toil.

You’ll work with engineering to define SLIs/SLOs, build dashboards, and automate troubleshooting. Proficiency in Java/C#/Python and hands-on Kubernetes, Grafana, Splunk, and GitHub Actions are essential.

Qualifications

• Bachelor’s degree in a relevant field with 6–8 years of experience.
• Strong software engineering skills in Java, C#, or Python.
• Experience with Kubernetes and observability tools.

Responsibilities

• Partner with engineering to define SLIs and SLOs and build observability dashboards, alerts, and tooling to measure and maintain system health.
• Develop reliable, intuitive performance and health visualizations that streamline troubleshooting for support analysts and reduce time to resolution.
• Strengthen application visibility by improving data integrations and visualizations across tools like Grafana, ensuring high-quality insights for internally developed systems.
• Aggressively identify operational toil across support, infrastructure, and release processes, then design automation or process improvements to reduce overhead and scale team capacity.
• Lead incident response for complex, multi-team issues—diagnosing unknown systems, analyzing logs and code, implementing long-term reliability improvements.

Skills

Java

C#

Python

Kubernetes

Azure AKS

PowerShell

Windows/Linux CLI

Git / GitHub Actions

Splunk

Grafana

Datadog

New Relic

SQL databases

Education

Bachelors in Software Engineering

Bachelors in Computer Science

Bachelors in Electrical Engineering

Tools

Kubernetes

Azure AKS

Git

GitHub Actions

PowerShell

Grafana

Splunk

Datadog

New Relic

SQL

Job description

MISO, located in Carmel, Indiana, seeks a Site Reliability Engineer to blend incident response, observability, and software engineering. You will drive the team from traditional support toward an engineering discipline focused on health, automation, and reducing toil.

You’ll work with engineering to define SLIs/SLOs, build dashboards, and automate troubleshooting. Proficiency in Java/C#/Python and hands-on Kubernetes, Grafana, Splunk, and GitHub Actions are essential.