Hybrid Banking Service & Teller Associate

Eastern Bank; Revere (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Total Rewards benefits

Tuition reimbursement

Retirement plan

Paid vacation

Job summary

Eastern Bank in Revere, MA is seeking a Service Associate who blends customer service and teller duties in a branch setting. You will handle deposits, process loan applications, and refer clients to other banking products to grow the portfolio.

Split time between platform and teller lines, with responsibilities across mortgage, consumer, and small business lending, while ensuring compliance with bank policies and delivering strong customer service.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience preferred.
• Some banking experience is a plus.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Simultaneously performs customer service and teller duties in branch locations.
• Process deposits, cash checks, loan payments, and currency exchanges.
• Refer customers to other bank lines and partners to grow the portfolio.
• Maintain operational compliance and adhere to bank policies.
• Support quarterly sales targets and provide excellent service.

Skills

Sales experience

Customer service

Independent multi-tasking

Communication skills

Education

High school diploma or equivalent

Job description

Eastern Bank in Revere, MA is seeking a Service Associate who blends customer service and teller duties in a branch setting. You will handle deposits, process loan applications, and refer clients to other banking products to grow the portfolio.

Split time between platform and teller lines, with responsibilities across mortgage, consumer, and small business lending, while ensuring compliance with bank policies and delivering strong customer service.