Hybrid Service Coordinator: Scheduling & Billing

Avantik; Pine Brook (NJ); Hybride; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Bonus programs

Medical insurance

Dental and vision insurance

401K with match

Résumé du poste

Avantik is seeking a fulltime Service Coordinator in Pine Brook, NJ. The role supports field service activities from request to invoicing and will work closely with FSEs, Service Managers, Purchasing, Finance, and Sales to ensure timely, accurate service delivery.

The position requires strong organizational skills, the ability to manage multiple priorities, and proactive problem solving. Initial 90 days are in-office with potential for hybrid work after training.

Qualifications

• Strong proficiency with Microsoft Office, especially Excel and Outlook.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and stakeholders with attention to detail.

Responsabilités

• Manage service work orders from creation through completion and invoicing.
• Create and maintain cases, work orders, and technician bookings.
• Coordinate technician schedules for PMs, repairs, and other service activities.
• Prepare and send quotations and follow up on outstanding quotes.
• Assist with invoice disputes, billing inquiries, and account discrepancies.

Connaissances

Microsoft Excel

Microsoft Outlook

Communication skills

Formation

Associate’s degree or equivalent experience

Outils

Microsoft Dynamics 365 Field Service

Description du poste

Avantik is seeking a fulltime Service Coordinator in Pine Brook, NJ. The role supports field service activities from request to invoicing and will work closely with FSEs, Service Managers, Purchasing, Finance, and Sales to ensure timely, accurate service delivery.

The position requires strong organizational skills, the ability to manage multiple priorities, and proactive problem solving. Initial 90 days are in-office with potential for hybrid work after training.