Hybrid Service Billing Coordinator - Contracts & Invoicing

Kelly; Osseo (MN); Hybrid; USD 28.000 - 40.000; Teilzeit

Benefits dieser Stelle

SAP experience

Zusammenfassung

Kelly Services in Maple Grove, MN is seeking a Service Billing Coordinator to manage end-to-end monthly billing, create service contracts, and maintain data accuracy across systems. The role emphasizes attention to detail and customer satisfaction.

The position offers a hybrid schedule (office Tue–Thu, remote Mon & Fri), with a pay rate up to $25/hr depending on experience, starting ASAP. Experience with ERP/CRM systems and MS Office is preferred.

Qualifikationen

• Two years of post-secondary education in accounting or related field, or four years related experience preferred.
• Strong MS Office skills and data entry accuracy required.
• Experience with ERP/CRM systems is preferred.

Aufgaben

• Process all paperwork related to each scheduled service job as stated in working instructions.
• Create Service contracts and service orders for all contract related services.
• Process service partner invoices and paperwork as stated in working instructions.
• Assist in updating/maintenance of all invoicing working instructions.
• Handle incoming customer questions/complaints.
• Inform appropriate Service Manager(s) and/or direct Manager/Supervisor of any customer complaints/disputes.
• Advise regional Service Managers of any problems concerning technician paperwork quality and any parts issues encountered.
• Assist in maintaining all databases and systems.
• Advise direct Manager/Supervisor of any difficulties or discrepancies encountered with any current processes or systems.
• Participate in ongoing continuous improvement efforts, including process improvement events.
• Ensure compliance with company policies and ISO standards.
• Support supervisor with reports, analysis and order/inventory reviews.
• Other duties as defined or requested.

Kenntnisse

Data entry

Attention to detail

MS Office

Verbal & written communication

Ausbildung

Post-secondary education in accounting or related field

Tools

ERP/CRM systems

Jobbeschreibung

Kelly Services in Maple Grove, MN is seeking a Service Billing Coordinator to manage end-to-end monthly billing, create service contracts, and maintain data accuracy across systems. The role emphasizes attention to detail and customer satisfaction.

The position offers a hybrid schedule (office Tue–Thu, remote Mon & Fri), with a pay rate up to $25/hr depending on experience, starting ASAP. Experience with ERP/CRM systems and MS Office is preferred.