Field Service Coordinator — Customer Support & Scheduling (Hybrid)

Talentify; Lake Forest (CA); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

PTO / Time Off

Job summary

Aston Carter is recruiting for a Customer Service Field Service Coordinator in Lake Forest, CA. The role supports field service operations, handles customer inquiries, logs requests in CRM/ERP, and keeps customers informed throughout service delivery.

The position is contract-based with hybrid work options in Lake Forest, CA. Strong organizational and communication skills are required, with experience using Microsoft Navision and Office Suite."

Qualifications

• 1 year of administrative, clerical, or customer support experience.
• Hands-on experience with ERP/CRM systems, preferably Microsoft Navision.
• Proficiency with Microsoft Office and the broader Microsoft Suite.

Responsibilities

• Act as the primary point of contact for customers and provide timely, courteous support.
• Log and intake customer service requests accurately.
• Coordinate field service activities and scheduling for projects.
• Prepare and deliver service estimates and quotations promptly.
• Track and manage work orders and maintain portal data.

Skills

CRM systems

Microsoft Navision

MS Office

Customer support

Data entry

Scheduling

Tools

Microsoft Navision

Job description

Aston Carter is recruiting for a Customer Service Field Service Coordinator in Lake Forest, CA. The role supports field service operations, handles customer inquiries, logs requests in CRM/ERP, and keeps customers informed throughout service delivery.

The position is contract-based with hybrid work options in Lake Forest, CA. Strong organizational and communication skills are required, with experience using Microsoft Navision and Office Suite."