Hybrid Senior AI Experience Designer: Agentic UX Leader

Pfizer

Bothell (WA)

Híbrido

USD 124.000 - 207.000

Jornada completa

hace 10 horas
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Descripción de la vacante

Pfizer is seeking a Senior Manager, AI Experience Designer to shape AI-powered experiences across Pfizer's platforms. You will own end-to-end design from problem framing to production-ready implementation, partnering with Product, Engineering, and AI teams.

Expertise in Agentic AI, Conversational UX, and WCAG-compliant design is required for complex, regulated environments. The role emphasizes rapid prototyping with LLM APIs, governance, and scalable experience patterns across products, with

Formación

  • Bachelor's degree with 6+ years of progressive UX design experience, or master's with 5+ years, or PhD with 1+ year.
  • Strong understanding of modern product development, front-end principles, APIs, and constraints; collaborate with Engineering.
  • Hands-on experience building with LLM APIs or agent frameworks to prototype real agent behavior, not static interfaces.
  • Experience creating reusable interaction patterns, components, or design frameworks across products/teams.
  • Experience designing Conversational UX (chat/voice), including dialog flows, state, fallbacks, escalation, and tone guidelines.
  • Experience designing Agentic AI workflows with human-in-the-loop controls, approvals, transparency, and safe failure modes.
  • Extensive experience with AI-driven design tools for rapid prototyping and iterative design.
  • AI-first mindset; willingness to challenge traditional design paradigms and accelerate delivery.
  • Expertise in accessibility and WCAG 2.1 AA across platforms.

Responsabilidades

  • End-to-End Experience Design for complex AI-enabled products and workflows from research to prototyping and production-ready designs.
  • Design AI experiences across chat, voice, and multimodal interactions, including conversation state and safe fallback behaviors.
  • Prototype realistic system behavior using LLM APIs and agent frameworks to test usability, trust, and safety risks.
  • Collaborate with Product and Engineering to shape scope, trade-offs, and ensure design intent is reflected in delivery.
  • Deliver high-quality interaction, visual, and conversation design with emphasis on usability, accessibility, trust, and compliance.
  • Turn ideas into testable concepts and production-ready designs with rapid iteration from user feedback.

Conocimientos

Education requirement
Product development
Frontend basics
APIs
LLM APIs
Pattern library
Conversational UX
Agentic AI
AI tools
AI-first
Accessibility WCAG
Timeliness

Educación

Bachelor's degree in UX
Master's degree (UX or related)
PhD (in related field)

Herramientas

LLM platforms

Descripción del empleo

Pfizer is seeking a Senior Manager, AI Experience Designer to shape AI-powered experiences across Pfizer's platforms. You will own end-to-end design from problem framing to production-ready implementation, partnering with Product, Engineering, and AI teams.

Expertise in Agentic AI, Conversational UX, and WCAG-compliant design is required for complex, regulated environments. The role emphasizes rapid prototyping with LLM APIs, governance, and scalable experience patterns across products, with

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