Hybrid Senior Administrative Services Specialist

Southern California Edison; Redlands (CA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Southern California Edison is seeking an Administrative Services, Senior Support to assist with general business operations, data entry, and documentation preparation in a hybrid work setting. The role emphasizes process improvement, use of Microsoft Office, and collaboration with planners, project managers, and leadership.

The position supports a range of administrative duties, including document generation, reporting, and office logistics, while protecting sensitive information and maintaining

Qualifications

• One or more years of experience in an analytical role.
• Experience with customer service, computer software, on-line applications, office equipment, and filing systems.

Responsibilities

• Serves as Single Point of Contact for Planning; manages inboxes, mail, task logs, SharePoint updates, Teams messages, incoming calls, customer walk-ins, front gate/door access, project tracker entries, system notes and documentation links.
• Facilitates communication between customers, planners, project managers, leadership and cross-functional partners; supports intake for new customer requests and assign Service Requests.
• Coordinates Docusign routes, approvals, status tracking, and follow-up notifications.
• Reviews customer/project manager submittals for completeness; assigns planner/designer resources appropriately; pulls structure information, SAP data, maps, and system details.
• Creates and processes service requests and planner files from PIF/scope pageages; preserves chain-of-custody documentation.
• Uploads finalized documents and ensures proper SharePoint archiving.
• Splits, packages, schedules, and validates Work Orders for construction, inspection, and rotation planning; supports short-cycle, same-day, disconnect/reconnect scheduling.
• Creates and routes bills, invoices, and contract packages; manages service orders; submits lock ring removals and track city inspections.
• Generates weekly, bi-weekly, and ad-hoc reports; validates data quality and resolve system/contract exceptions.
• Supports office logistics, supply ordering, business cards, hotel bookings, vehicle assignments, facility/IT requests, and general office maintenance.

Skills

Analytical ability

Customer service

Multitasking

Communication skills

Organization

Time management

Detail orientation

Tools

Microsoft Office Suite

SharePoint

AutoCAD

AUD (AutoDesk Utility Design)

Design Manager

Job description

Southern California Edison is seeking an Administrative Services, Senior Support to assist with general business operations, data entry, and documentation preparation in a hybrid work setting. The role emphasizes process improvement, use of Microsoft Office, and collaboration with planners, project managers, and leadership.

The position supports a range of administrative duties, including document generation, reporting, and office logistics, while protecting sensitive information and maintaining