Senior Administrative Services Specialist - Hybrid

Southern California Edison (SCE); Redlands (CA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Southern California Edison (SCE) is seeking an Administrative Services, Senior Support to backstop general business operations and provide high-level administrative assistance. The role involves data entry, document preparation, and process improvement across multiple teams.

The position emphasizes reliability, attention to detail, and strong Microsoft Office skills, with experience in SharePoint, AutoCAD/AUD, and DM tools.

Qualifications

• One or more years of experience in an analytical role.
• Experience with customer service, computer software, online applications, office equipment, and filing systems.

Responsibilities

• Serves as Single Point of Contact for Planning; manages inboxes, mail, task logs, SharePoint updates, Teams messages, incoming calls, customer walk-ins, front gate/door access, project tracker entries, system notes and documentation links.
• Facilitates communication between customers, planners, project managers, leadership and cross-functional partners; supports intake for new customer requests and assign Service Requests.
• Coordinates Docusign routes, approvals, status tracking, and follow-up notifications.
• Reviews customer/project manager submittals for completeness; assigns planner/designer resources appropriately; pulls structure information, SAP data, maps, and system details.
• Creates and processes service requests and planner files from PIF/scope pageages; preserves chain-of-custody documentation.
• Uploads finalized documents and ensures proper SharePoint archiving.

Skills

Analytical thinking

Customer service

Multitasking

Communication skills

Time management

Detail-oriented

Tools

Microsoft Office

SharePoint

AutoCAD

AUD

Design Manager

Job description

Southern California Edison (SCE) is seeking an Administrative Services, Senior Support to backstop general business operations and provide high-level administrative assistance. The role involves data entry, document preparation, and process improvement across multiple teams.

The position emphasizes reliability, attention to detail, and strong Microsoft Office skills, with experience in SharePoint, AutoCAD/AUD, and DM tools.