Senior Planning & Coordination Specialist - Hybrid

Southern California Edison (SCE); Ontario (CA); Híbrido; USD 70 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Resumo da oferta

Southern California Edison is seeking a Planning Senior Support at the Ontario Service Center in California. This hybrid role involves preparing and bundling electrical design packages, coordinating project schedules, and serving as a liaison among customers, planners, and managers.

You will process service requests, manage documentation, and generate reports while supporting office logistics and cross-functional initiatives.

Qualificações

• One or more years of experience in an analytical role.
• Experience with customer service, computer software, on-line applications, office equipment, and filing systems.

Responsabilidades

• Serves as Single Point of Contact for Planning; manages inboxes, mail, task logs, SharePoint updates, Teams messages, incoming calls, customer walk-ins, front gate/door access, project tracker entries, system notes and documentation links.
• Facilitates communication between customers, planners, project managers, leadership and cross-functional partners; supports intake for new customer requests and assign Service Requests.
• Coordinates Docusign routes, approvals, status tracking, and follow-up notifications.
• Reviews customer/project manager submittals for completeness; assigns planner/designer resources appropriately; pulls structure information, SAP data, maps, and system details.
• Creates and processes service requests and planner files from PIF/scope pageages; preserves chain-of-custody documentation.
• Uploads finalized documents and ensures proper SharePoint archiving.
• Splits, packages, schedules, and validates Work Orders for construction, inspection, and rotation planning; supports short-cycle, same-day, disconnect/reconnect scheduling.
• Creates and routes bills, invoices, and contract packages; manages service orders; submits lock ring removals and track city inspections.
• Generates weekly, bi-weekly, and ad-hoc reports; validates data quality and resolve system/contract exceptions.
• Supports office logistics, supply ordering, business cards, hotel bookings, vehicle assignments, facility/IT requests, and general office maintenance.

Conhecimentos

Analytical skills

Customer service

MS Office Suite

Design Manager (DM)

SAP

SharePoint

Adobe Acrobat

AutoCAD

AUD

Ferramentas

SAP

SharePoint

Adobe Acrobat

AutoCAD

AUD

Descrição da oferta de emprego

Southern California Edison is seeking a Planning Senior Support at the Ontario Service Center in California. This hybrid role involves preparing and bundling electrical design packages, coordinating project schedules, and serving as a liaison among customers, planners, and managers.

You will process service requests, manage documentation, and generate reports while supporting office logistics and cross-functional initiatives.