Hybrid Salesforce FSC Business Systems Analyst

Cognizant Technology Solutions Corporation; Plano (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant Technology Solutions Corporation is seeking a Salesforce Business Systems Analyst in Plano, TX. You will translate complex business needs into scalable Salesforce solutions, working with stakeholders, Salesforce architects, developers, and project teams to define requirements and support delivery.

You will lead workshops, design discussions, and be the primary liaison between business and technical teams, ensuring alignment with enterprise architecture and governance.

Qualifications

• 5+ years of experience in Salesforce-related roles, with Financial Service Cloud knowledge.
• Experience engaging with business stakeholders, gathering requirements, and translating complex requirements into user stories, acceptance criteria, process flows, and functional specifications.
• Experience performing gap analysis, impact analysis, and system assessments and supporting solutions aligned with Salesforce best practices.
• Experience with UAT planning, test cases, test execution, defect management, data models, integrations, reporting, dashboards, KPIs, security, and governance.

Responsibilities

• Lead requirement-gathering workshops and design discussions, translating requirements into user stories and functional specs.
• Collaborate with Salesforce architects and developers to design solutions aligned with business needs and enterprise architecture.
• Lead UAT planning, test case development, execution, and defect management.
• Serve as liaison between business and technical teams, communicating progress, risks, and issues.
• Analyze data models, integrations, reporting, dashboards, KPIs, and data integrity while contributing to security and governance.

Skills

Financial Service Cloud knowledge

Stakeholder engagement

Requirements gathering

User stories & acceptance criteria

UAT planning and testing

Job description

Cognizant Technology Solutions Corporation is seeking a Salesforce Business Systems Analyst in Plano, TX. You will translate complex business needs into scalable Salesforce solutions, working with stakeholders, Salesforce architects, developers, and project teams to define requirements and support delivery.

You will lead workshops, design discussions, and be the primary liaison between business and technical teams, ensuring alignment with enterprise architecture and governance.