Senior Salesforce Business Analyst: Process Improvement & Solutions

kozmetickesluzby.vecnakraska.sk - Jobboard; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is looking for a Salesforce Functional Business Analyst in Phoenix, AZ. The successful candidate will be responsible for documenting business requirements, analyzing processes, and assisting with the design of Salesforce instances.

This role requires 8+ years of Salesforce experience and effective communication with stakeholders. Benefits include medical insurance, 401(k), paid time off, and more.

Qualifications

• 8+ years of experience with Salesforce.
• Ability to analyze processes and identify areas for improvement.
• Skills in creating user stories and functional specifications.

Responsibilities

• Elicit and document business requirements.
• Assist with the design of new Salesforce instances.
• Work with stakeholders to implement solutions.
• Provide training to end-users.

Skills

Salesforce experience

Process analysis

Documentation skills

Training and support

Job description

Cognizant is looking for a Salesforce Functional Business Analyst in Phoenix, AZ. The successful candidate will be responsible for documenting business requirements, analyzing processes, and assisting with the design of Salesforce instances.

This role requires 8+ years of Salesforce experience and effective communication with stakeholders. Benefits include medical insurance, 401(k), paid time off, and more.