Salesforce Solutions Analyst - Hybrid, Customer-Driven

FreshPoint Oahu, Ltd. (FreshPoint Hawaii, LLC); United States; Hybrid; USD 70,000 - 110,000; Full time

Job summary

Sysco is seeking a Functional Analyst to collaborate with Product Owner and team to configure software and perform highly technical tasks in a timely, quality-driven manner.

You will participate in agile ceremonies, write clear documentation, and provide solutions for customer needs while balancing technical debt and maintainability. This role supports Salesforce CRM initiatives and mergers activity in a hybrid on-site/remote setting.

Qualifications

• 2-4 years of experience in configuration, coding and application development.
• Basic understanding of Scrum, Lean, XP, Kanban and other agile development techniques.
• Basic knowledge of continuous integration / continuous delivery practices.

Responsibilities

• Collaborates with the agile team to configure package software.
• Supports the team in executing highly technical tasks per stories.
• Ensures design and development standards to minimize rework and promotes quality-tested code.
• Participates in daily stand-ups, sprint reviews, and retrospectives.
• Completes required documentation for deployment and maintenance teams.
• Provides production support and helps reduce technical debt.
• Builds customer relationships by understanding needs and delivering solutions.
• Develops user documentation and provides training as appropriate.
• Provides functional analysis for Mergers & Acquisitions and RFP processes.

Skills

Agile development

Customer focus

Teamwork

Documentation

Education

Bachelor's degree in CS or equivalent

Tools

Salesforce CRM

Sales Cloud

Job description

Sysco is seeking a Functional Analyst to collaborate with Product Owner and team to configure software and perform highly technical tasks in a timely, quality-driven manner.

You will participate in agile ceremonies, write clear documentation, and provide solutions for customer needs while balancing technical debt and maintainability. This role supports Salesforce CRM initiatives and mergers activity in a hybrid on-site/remote setting.