Hybrid Sales Training Architect — Vendor & Internal LMS

Highmark; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Highmark Inc. seeks a skilled Training and Sales Development professional to drive strategic onboarding, readiness, and knowledge management for Internal Sales and External Vendor Telesales audiences.

You will oversee external vendor training programs, monitor milestones, and evaluate trainer effectiveness while supporting internal telesales onboarding and knowledge bases. The role collaborates with sales leadership to boost productivity and ensure enterprise readiness.

Qualifications

• Bachelor's degree or equivalent experience in education, communications, marketing, or instructional design.
• Minimum 5 years of experience delivering training and sales-related content.
• Experience with LMS platforms and eLearning development tools.

Responsibilities

• Plan, develop, and deliver a robust sales training curriculum for new hires and ongoing programs.
• Onboard and support internal and external training participants across channels.
• Maintain knowledge repositories and partner with leadership to close training gaps.
• Develop communications, job aids, and training materials for enterprise readiness.

Skills

Training design

Training delivery

Consultation

Assessment

Education

Bachelor's Degree in Education/Instructional Design/Marketing/Communications

Tools

Articulate

Captivate

LMS

Microsoft Office

Job description

Highmark Inc. seeks a skilled Training and Sales Development professional to drive strategic onboarding, readiness, and knowledge management for Internal Sales and External Vendor Telesales audiences.

You will oversee external vendor training programs, monitor milestones, and evaluate trainer effectiveness while supporting internal telesales onboarding and knowledge bases. The role collaborates with sales leadership to boost productivity and ensure enterprise readiness.