Hybrid Sales Support & Customer Care Specialist

42U Data Center Solutions; Lafayette (CO); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k Matching

PTO & Holidays

Early Release Fridays

Hybrid/WFH

Gym Access

FSA/HSA Dependent Care

Job summary

42U Data Center Solutions is seeking a self-motivated Full Time Customer Service Specialist to support Sales and Customer Service teams with day-to-day tasks. The role involves handling orders, data entry in Salesforce, and coordinating with vendors, while providing excellent service in a hybrid work environment.

The ideal candidate has 1–2 years in Sales Support or Customer Service, strong communication, and detail-oriented data handling skills.

Qualifications

• 1–2 years of proven success in Sales Support or Customer Service.
• Strong prioritization and multitasking abilities.
• Excellent interpersonal and communication skills.
• Attention to detail and accurate data entry.
• Experience with Microsoft Office; Salesforce and QuickBooks a plus.

Responsibilities

• Receive and respond to customer requests.
• Verify customer and order information for accuracy.
• Review and process Online and Sales Orders quickly and accurately.
• Inform customers of order details, shipping dates, and delays.
• Enter customer data in Salesforce.
• Create Purchase Orders and send them to vendors.
• Finalize the order, including billing and issuing credits.
• Facilitate returns between the customer and manufacturer.
• Resolve other customer issues as needed.

Skills

Customer service

Communication

Multitasking

Data entry

Teamwork

Microsoft Office

Tools

Salesforce

QuickBooks

Job description

42U Data Center Solutions is seeking a self-motivated Full Time Customer Service Specialist to support Sales and Customer Service teams with day-to-day tasks. The role involves handling orders, data entry in Salesforce, and coordinating with vendors, while providing excellent service in a hybrid work environment.

The ideal candidate has 1–2 years in Sales Support or Customer Service, strong communication, and detail-oriented data handling skills.