Hybrid Sales Support Specialist — Customer Success & Orders

D&H Distributing; Clearwater (FL); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

401k

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Gym Reimbursement

Work from Home Reimbursement

Tuition Assistance

Job summary

D&H Distributing is seeking a customer-facing sales and support specialist in a hybrid role that can be based in Tampa, FL or Harrisburg, PA. This position supports the sales team by handling inquiries, processing orders, and maintaining CRM data to drive customer satisfaction and revenue growth.

The role requires strong communication, basic hardware knowledge, and familiarity with Microsoft Office. Benefits include competitive compensation, 401k, PTO, health/dental/vision coverage, and

Qualifications

• Knowledge of basic computer hardware and Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication with customers.
• Experience using office equipment and CRM/case-tracking tools.

Responsibilities

• Handle large volume of inbound calls and emails from customers.
• Provide product and service information and resolve inquiries.
• Enter orders and returns in the CRM and in the proprietary system (CCA).
• Support sales reps and maintain professional company image.

Skills

Basic computer hardware

MS Office Suite

Verbal & written communication

Office equipment proficiency

Education

Associates degree or higher

Tools

CCA software

Job description

D&H Distributing is seeking a customer-facing sales and support specialist in a hybrid role that can be based in Tampa, FL or Harrisburg, PA. This position supports the sales team by handling inquiries, processing orders, and maintaining CRM data to drive customer satisfaction and revenue growth.

The role requires strong communication, basic hardware knowledge, and familiarity with Microsoft Office. Benefits include competitive compensation, 401k, PTO, health/dental/vision coverage, and