Hybrid Sales Optimization Specialist

Hewlett Packard Enterprise Company; Spring (TX); Hybrid; USD 65,000 - 151,000; Full time

Benefits offered by this job

Health & Wellbeing

Career development

Inclusive culture

Job summary

Hewlett Packard Enterprise Company in Texas is seeking a Hybrid Sales Optimization Support Analyst to partner with the North America sales team, handling orders, quotes, and post-sales requests to accelerate revenue. You will maintain trackers, prepare scorecards, and escalate where needed.

The role requires 2+ years in sales or sales support, a Bachelor's in business management or equivalent, and strong customer service with meticulous attention to detail.

Qualifications

• 2+ years of experience in sales or sales support roles preferred.
• Bachelor's degree in business management or equivalent experience preferred.

Responsibilities

• Manage sales pursuit requests related to equipment loans, quotes, deal registrations and other items to help close the sale.
• Track orders, shipment status, and other pertinent items related to order fulfillment.
• Address post sales issues by identifying the appropriate process based on time since shipment, cost and scope of request.
• Redirect requests to other HPE teams for tasks not in scope for SOS.
• Maintain an Excel based tracker of requests and prepare monthly scorecards.
• May serve as a process expert for one or more processes supporting SOS teammates.

Skills

Customer service

Attention to detail

Problem solving

Communication

Time management

Prioritization

Education

Bachelor's degree in business management

Tools

Excel

Job description

Hewlett Packard Enterprise Company in Texas is seeking a Hybrid Sales Optimization Support Analyst to partner with the North America sales team, handling orders, quotes, and post-sales requests to accelerate revenue. You will maintain trackers, prepare scorecards, and escalate where needed.

The role requires 2+ years in sales or sales support, a Bachelor's in business management or equivalent, and strong customer service with meticulous attention to detail.