Hybrid Sales Optimization Specialist

Hewlett Packard Enterprise; Frisco (TX); Hybrid; USD 65,000 - 151,000; Full time

Job summary

Hewlett Packard Enterprise is hiring a Sales Optimization Support Analyst (Federal) in a hybrid Houston/Frisco, TX setting. You will support US sellers by handling sales pursuit requests, order management, and post-sales tasks to maximize revenue and efficiency.

Ideal candidates have 2+ years in sales or sales support and a Bachelor’s degree in business management or equivalent. Strong customer service and problem-solving skills are essential for timely resolutions.

Qualifications

• 2+ years of experience in sales or sales support roles preferred.
• Bachelor’s degree in business management or equivalent experience preferred.

Responsibilities

• Manage sales pursuit requests related to equipment loans, quotes, deal registrations and other items to help close the sale.
• Track orders, shipment status, and other pertinent items related to order fulfillment.
• Address post sales issues by identifying the appropriate process based on time since shipment, cost and scope of request.
• Redirect requests to other HPE teams for tasks not in scope for SOS.
• Maintain an Excel based tracker of requests and prepare monthly scorecards.
• May serve as a process expert for one or more processes supporting SOS teammates.

Skills

Customer service

Attention to detail

English skills

Problem solving

Time management

Cross-functional

Education

Bachelor’s degree in business management or equivalent experience

Job description

Hewlett Packard Enterprise is hiring a Sales Optimization Support Analyst (Federal) in a hybrid Houston/Frisco, TX setting. You will support US sellers by handling sales pursuit requests, order management, and post-sales tasks to maximize revenue and efficiency.

Ideal candidates have 2+ years in sales or sales support and a Bachelor’s degree in business management or equivalent. Strong customer service and problem-solving skills are essential for timely resolutions.