Hybrid Sales & Front Desk Coordinator — Guest Service Pro

Summitmgmt Corp; Atlanta (GA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) + Matching

Paid time off

Job summary

Summit Management Corporation seeks a dual-role Sales & Front Desk Coordinator to support hotel sales and guest services. The role balances administrative tasks with guest-facing duties, requiring organization, customer focus, and the ability to multitask in a smaller hotel environment.

The position involves assisting with proposals and contracts, managing sales files, coordinating group events, and delivering high-quality guest service at check-in/out and via the front desk.

Qualifications

• Experience in guest-facing roles or hospitality helpful.
• Strong verbal and written communication abilities.
• Able to balance administrative tasks with front desk duties.

Responsibilities

• Assist Director of Sales with proposals, contracts, and group/event docs.
• Maintain organized sales files and records.
• Coordinate communication between sales and hotel departments for group business.
• Assist with entering rooming lists, pre-blocking rooms, and preparing welcome materials.
• Create reports and track sales activity.
• Coordinate details for group arrivals and events.
• Conduct basic site tours when needed.
• Respond to sales inquiries and route leads.
• Provide guest service at the front desk: check-in/check-out, phones, inquiries.
• Process reservations and updates in the PMS.
• Maintain a clean and welcoming front desk area.
• Support front office operations as needed.

Skills

Customer service

Organizational skills

Communication skills

Multitasking

Hospitality experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Property management systems

Job description

Summit Management Corporation seeks a dual-role Sales & Front Desk Coordinator to support hotel sales and guest services. The role balances administrative tasks with guest-facing duties, requiring organization, customer focus, and the ability to multitask in a smaller hotel environment.

The position involves assisting with proposals and contracts, managing sales files, coordinating group events, and delivering high-quality guest service at check-in/out and via the front desk.