Sales Coordinator

Hyatt House Sacramento; Sacramento (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Generation Hospitality Group is seeking a Sales Coordinator to support our wedding and group event sales efforts at Hyatt House Sacramento. You will maintain client relationships, coordinate details with other departments, prepare proposals, and manage room blocks and BEOs for events.

You will also assist with marketing collateral, input group resumes and contracts into CRM, and help close out month-end accounts with the Sales Director.

Qualifications

• Ability to coordinate events and client programs.
• Strong written and verbal communication skills.
• Attention to detail and organization.

Responsibilities

• Maintain client rapport and coordinate VIP packages.
• Handle inquiries, send collateral, or direct calls to sales staff.
• Prepare proposals and contracts for wedding blocks.
• Assist clients with receipts, invoices, and CRM entries.
• Coordinate gifts with sales and guest recognition programs.
• Upload BEOs, group resumes, and contracts to CRM.
• Close out month-end with Front Office/Director of Sales.

Skills

Client relations

Event coordination

Communication

Job description

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

• Maintain good rapport with clients.
• Work closely with other departments to coordinate details, special requests, VIP packages and promotions.
• Handle inquiry calls, send appropriate collateral, or direct calls to sales management staff as necessary.
• Provide clear, professional, and detailed communication to the client.
• Responsible for putting together proposals and contracting for wedding blocks.
• Assist clients/groups with copies of receipts, invoices, etc.
• Inform Sales Department of potential problems with clients and progress of special projects.
• Go on sales calls & blitzes with the Sales Department and serve as a point of contact to all hotel accounts.
• Coordinate client gifts with Sales & guest recognition programs with the Front Office.
• Manage mini-hotel inventory and input rooming lists. Advise Sales Manager and Director of Sales on any group cut off dates.
• Purchase any meeting planner points or group events per the request of the Director of Sales.
• Close out month-end house accounts with the assistance of the hotel's Front Office Manager and Director of Sales.
• Verify group pick up for events for the purpose of rebates, commissions, etc.
• Maintain the front desk incentive program and encourage the front desk to obtain and maintain accuracy on company names for all reservations.
• Upload BEO’s, group resumes, and contracts to CRM.
• Must be organized and have good time management skills.

Meeting Space

• The banquet and event space will be the primary responsibility of the Sales Coordinator. They will be responsible for making BEO’s prior to each event, coordinating any catering needs, and executing the day of the event.

Additional Requirements:

• Ability to lift up to 35 lbs.
• Perform other duties, as assigned, to meet business needs.
• Ability to maintain flexible/extended work hours as needed by job demand functions (ie after hour networking events, e