Sales & Front Desk Coordinator

Summit Management Corporation; Abbeyville (CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) + Matching

Paid time off

Job summary

Summit Management Corporation is seeking a Sales & Front Desk Coordinator to balance the hotel’s sales efforts with front desk operations. This role blends administrative tasks with guest service, requiring organization and a customer-focused approach.

You will assist the Director of Sales with proposals and group documents, maintain sales files, enter rooming lists, and help with reports. At the front desk, you’ll greet guests, handle requests, process reservations, and keep the lobby welcoming.

Qualifications

• High school diploma or equivalent.
• Hospitality or customer service experience is preferred.
• Strong communication and organizational skills.
• Comfortable in a fast-paced, guest-facing environment.

Responsibilities

• Support Director of Sales with proposals, contracts and group/event docs.
• Maintain organized sales files and records; coordinate inter-department communication.
• Assist with entering rooming lists, pre-blocking rooms and welcome materials.
• Prepare reports and track sales activity; help with group arrivals and events.
• Conduct basic site tours and respond to sales inquiries.
• Greet guests, assist with check-in/check-out and answer phones.
• Process reservations and updates in the PMS; keep front desk welcoming.

Skills

Communication

Organization

Customer service

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Position Summary

The Sales & Front Desk Coordinator is a dual-role position supporting both the hotel’s sales efforts and front desk operations. This role assists with administrative sales tasks while also providing excellent guest service at the front desk. The ideal candidate is organized, customer-focused, and able to balance administrative responsibilities with guest-facing duties.

Key Responsibilities

Sales & Administrative Support

• Assist the Director of Sales with preparing proposals, contracts, and group/event documentation
• Maintain organized and up-to-date sales files and records
• Coordinate communication between sales and hotel departments to ensure smooth execution of group business
• Support group bookings by entering rooming lists, pre-blocking rooms, and preparing welcome materials
• Assist with creating reports and tracking sales activity
• Help coordinate details for group arrivals and events
• Conduct basic site tours of the hotel as needed
• Respond to sales inquiries and route leads appropriately

Front Desk Responsibilities

• Provide excellent guest service by greeting and assisting guests with check-in and check-out
• Handle guest requests, concerns, and service issues professionally and promptly
• Answer phones and respond to guest inquiries
• Process reservations and updates in the property management system
• Maintain a clean, organized, and welcoming front desk area
• Support overall front office operations as needed

Qualifications

• High school diploma or equivalent required
• Previous hospitality or customer service experience preferred
• Strong communication and organizational skills
• Comfortable working in a fast-paced, guest-facing environment
• Basic computer skills (Microsoft Office; hotel systems a plus)
• Ability to multitask and prioritize effectively
• Positive attitude and team-oriented mindset
• Flexible schedule, including weekends and holidays as needed

What We’re Looking For

• Someone who can switch between admin tasks and guest service without missing a beat
• Friendly, professional, and detail-oriented
• Reliable and comfortable wearing multiple hats in a smaller hotel environment

Benefits

• Health, dental, vision, and life insurance
• 401(k) + Matching
• Paid time off

EEOC Statement

Summit Management Corporation is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.

$17 - $19 an hour