Hybrid: Sales-Driven Customer Success Manager

Cleveland Clinic; Brooklyn Park (MN); Hybrid; USD 97,000 - 158,000; Full time

Benefits offered by this job

Generous PTO

Job summary

Cleveland Clinic in Brooklyn Park, MN is seeking a Customer Success Manager to convert interest into invoices and drive sales marketing initiatives. You will negotiate pricing, build landing pages, design funnels, and align with a leadership team to forecast quotas.

Expect a hybrid office setup, a clear path to a manager title, and a strong focus on mentorship. The role offers a $97,000 - $158,000 annual range, generous PTO, and opportunities to shape how we engage customers in Minnesota and

Qualifications

• Self-direction and initiative in a fast-paced environment.
• Strong judgment on when to escalate or absorb work.
• Empathy to give constructive feedback and support peers.
• Ability to distinguish urgent incidents from routine operations.
• Knowledge of Minnesota-specific sales regulations and compliance.

Responsibilities

• Read the sales market and reposition offerings as it shifts.
• Negotiate pricing and close deals that meet/exceed quotas.
• Establish Cleveland Clinic in trusted sales conversations with buyers.
• Create and manage a referral program customers want to share.
• Design landing pages and conversion funnels to turn traffic into customers.
• Write copy for ads, emails, and web pages to drive conversions.
• Turn a $97,000 - $158,000 budget into measurable growth.
• Forecast quotas with discipline to support accurate planning.

Skills

Self-direction

Manager judgment

Empathy

Fire drill judgment

MN regulations

Job description

Cleveland Clinic in Brooklyn Park, MN is seeking a Customer Success Manager to convert interest into invoices and drive sales marketing initiatives. You will negotiate pricing, build landing pages, design funnels, and align with a leadership team to forecast quotas.

Expect a hybrid office setup, a clear path to a manager title, and a strong focus on mentorship. The role offers a $97,000 - $158,000 annual range, generous PTO, and opportunities to shape how we engage customers in Minnesota and