Customer Success Specialist

Cedars-Sinai; Plymouth (MN); Sur place; USD 68 000 - 103 000; Plein temps

Avantages offerts par ce poste

Mentorship

Fast-track to senior roles

Résumé du poste

Cedars-Sinai in Plymouth, MN is seeking a Customer Success Specialist who designs landing pages and funnels, converting traffic into customers, and owns the full sales cycle from outreach to signed contract.

You’ll bring sound judgment, reliability, diplomacy, and hands-on sales marketing experience to partner with cross-functional teams in creative, product, and operations. On-site teammates provide support as you develop toward senior roles.

Qualifications

• Judgment to distinguish a fire drill from an actual fire.
• Reliability to handle hard assignments.
• Diplomacy to align diverse stakeholders.
• Experience working on-site in Plymouth, MN or willingness to relocate.
• Experience supporting cross-functional teams in a mid-level capacity.
• Hands-on sales marketing experience.
• Curiosity about Cedars-Sinai customers' motives.

Responsabilités

• Design landing pages and conversion funnels to turn traffic into customers.
• Pair Avaya insight with gut feel to rank the hottest leads.
• Own post-sale check-in to turn clients into references.
• Coordinate cross-functional launches with creative, product, and operations.
• Keep messaging consistent from Plymouth, MN billboards to cold DMs.
• Write follow-ups that get answered.
• Own the full sales cycle from initial outreach to signed contract.

Connaissances

Judgment

Reliability

Diplomacy

Cross-functional experience

Sales marketing experience

Curiosity about customers

Description du poste

Every great hybrid marketer at Cedars-Sinai shares one trait: they'd rather test than assume, and this Customer Success Specialist seat rewards exactly that. The pitch is honest — $68,000 - $103,000, real ownership of sales marketing outcomes, and a Cedars-Sinai crew in Plymouth that has your back.

Key Responsibilities

• Design landing pages and conversion funnels that turn traffic into customers
• Pair Avaya insight with gut feel to rank the hottest leads
• Own the post-sale check-in that turns clients into references
• Coordinate cross-functional launches with creative, product, and operations
• Keep the messaging consistent from Plymouth, MN billboards to cold DMs
• Write follow-ups that get answered, not the ones that get ignored
• Own the full sales cycle from initial outreach to signed contract

What You'll Bring

• The judgment to distinguish a fire drill from an actual fire
• The kind of reliability that earns you the hard assignments
• The diplomacy to align stakeholders who don't agree yet
• Prior experience working on-site in Plymouth, MN, or willingness to relocate
• Experience supporting cross-functional teams in a mid-level capacity
• Hands-on sales marketing experience that holds up to follow-up questions
• Real curiosity about why Cedars-Sinai customers do what they do

For over 4 years, Cedars-Sinai has built deeply-bought-in solutions that help teams in Plymouth, MN get more done. We assume good intent first and ask clarifying questions second, which keeps the fun-loving days drama-free.

Your 4 of experience earn you $68,000 - $103,000 here, alongside mentorship and a fast track into senior sales marketing roles.