Hybrid SaaS Retail Account Executive

SPS Commerce Canada, Ltd.; Minneapolis (MN); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Benefits package

Hybrid work model

Annual incentive target

Job summary

SPS Commerce seeks a Community Account Executive to engage Retail Industry leads, drive new sales, cross-sell, and upsell within an account team. You will manage timelines, value communication, and solution alignment with partners.

This hybrid role requires in-office presence in Minneapolis 3 days/week, with a total on-target compensation model and comprehensive benefits. Strong relationship skills and Salesforce experience are preferred.

Qualifications

• Bachelor's degree OR combination of some post-secondary education PLUS 2 years of relevant sales experience.
• Excellent communication, interpersonal and customer engagement skills.
• Ability to translate and clearly communicate complex business processes to varied audiences.
• Process focused with close attention to detail.
• Demonstrated integrity, curiosity, initiative, collaboration and leadership.

Responsibilities

• Execute on retailer-led leads; assess Supplier environments and propose best solutions.
• Act as an extension of retail partners by communicating their value, timelines and requirements.
• Drive adoption via signed agreements of Retail vendors as part of campaigns.
• Overcome objections and clearly convey messages to Retailers as needed.
• Collaborate with account teams to maximize future upsell to Suppliers.
• Adopt and apply new Community program strategy.
• Maintain customer satisfaction with timely, professional responses.
• Provide feedback to manage Retailer expectations and adjust as needed.
• Document activity, findings, progress and pipeline velocity in Salesforce.

Skills

Sales

Communication

Customer engagement

Relationship building

Lead follow-up

Education

Bachelor's degree

Tools

Salesforce.com

Microsoft Office

Job description

SPS Commerce seeks a Community Account Executive to engage Retail Industry leads, drive new sales, cross-sell, and upsell within an account team. You will manage timelines, value communication, and solution alignment with partners.

This hybrid role requires in-office presence in Minneapolis 3 days/week, with a total on-target compensation model and comprehensive benefits. Strong relationship skills and Salesforce experience are preferred.