Associate Account Executive (Bilingual Spanish)

SPS Commerce, Inc.; Minneapolis (MN); Hybrid; USD 51,000 - 69,000; Full time

Benefits offered by this job

Hybrid work model

Minneapolis office

In-office presence 3 days/wk

Job summary

SPS Commerce, Inc. in Minneapolis is seeking an Associate Account Executive (Bilingual Spanish) to drive retailer-led opportunities, cross-sell, and up-sell within a dynamic account team.

The role emphasizes collaboration with partners, timely communication, and a focus on customer value. The position offers a hybrid work model with three days in-office at the Minneapolis location, and targets an annual compensation of about $60,000 plus incentives.

Qualifications

• Bachelor’s degree OR a combination of some post-secondary education PLUS 2 years of relevant experience in Sales.
• Excellent communication, interpersonal and customer engagement skills.
• Ability to translate, simplify and clearly communicate (both verbal and written) complex business processes.

Responsibilities

• Execute on retailer-directed leads; tailor solutions to meet partner needs.
• Act as an extension of our retail partners by communicating their value and timelines.
• Drive adoption via signed agreements as part of coordinated campaigns.
• Collaborate with account teams to maximize future upsell to Suppliers.

Skills

Sales experience

Communication skills

Customer engagement

Bachelor's degree or equivalent

Spanish language

Education

Bachelor’s degree

Tools

Salesforce.com

Microsoft Office

Job description

Associate Account Executive (Bilingual Spanish)### Associate Account Executive (Bilingual Spanish)Apply: US MN Minneapolis Office: Posted Today: R-001123# **Description:**SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!# **Position Summary:**The Community Account Executive contacts Retail Industry leads generated by an internal sales group to maximize the opportunity of our retailer partner programs while providing real-time updates as part of an account team by leading and driving new potential sales, cross-selling, and up-selling opportunities. Direct Sales: 100 % Measurement Description: % close rate of leads given Essential Responsibilities / Duties · Execute on retailer-directed leads; efficiently investigate each Supplier’s current environment while prescribing the best solution to meet their needs · As a consultant to the Supplier community, act as an extension of our retail partners by communicating their value, the “why”, timelines and requirements tailored to each partner · Drive maximum adoption via signed agreements of Retail customer vendors as part of a coordinated campaign effort by target dates · Work through objections or barriers Suppliers may have and effectively convey their message to the Retailer as needed · Collaborate cross-functionally with account teams to maximize future upsell to Suppliers (small – enterprise level businesses) · Adopt and apply any new Community program strategy · Maintain internal and external customer satisfaction throughout the process, including timely and professional responses and working effectively with your SPS account team and management · Provide feedback on program quality early and often to ensure we are managing Retailer expectations appropriately and changing course where necessary, this includes escalating known or anticipated issues and complications · Complete all outreaches (calls and emails) within expected timelines in accordance with the program dates and team SLA’s · Document all activity including key findings, progress, insights, and pipeline velocity in Salesforce.com Minimum Requirements · Bachelor’s degree OR a combination of some post-secondary education PLUS 2 years of relevant experience in Sales (outside sales, inside sales, retail sales, telemarketing) · Excellent communication, interpersonal and customer engagement skills · Ability to translate, simplify and clearly communicate (both verbal and written) complex business processes to individuals with varied levels of expertise · Process focused with a close and meticulous attention to detail · Demonstrative behaviors around integrity, curiosity, engagement, self-driven initiative, collaboration, relationship building, customer engagement/support, and leadership expectations Preferred Experience · 1+ years of experience selling (outside sales, inside sales, retail sales, telemarketing) preferred · Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Salesforce.com · Fluency in Spanish preferred Location: This role follows a hybrid work model, with regular (3 days per week) in-office presence required at our Minneapolis office. What We Offer: At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. SPS provides the annualized compensation target inclusive of hourly pay rate and annualized commission target for this role. The total annualized on-target compensation for this role is: $60,000. SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.