Account Executive - Community

SPS Commerce, Inc.; Minneapolis (MN); Hybrid; USD 81,000 - 99,000; Full time

Benefits offered by this job

Hybrid work model

Benefits package

Job summary

SPS Commerce, Inc. in Minneapolis is seeking a Community Account Executive to call on supplier sales leads from Retail partner programs and guide the sales cycle from discovery to decision.

You will work with enterprise partners, translate retailer needs, and collaborate with the SPS account team to maximize vendor commitments. The role emphasizes navigating complex environments, leveraging Salesforce.com and Gong, and building strategic relationships across supplier organizations to drive

Qualifications

• Bachelor’s degree with 2+ years of relevant work experience or some post-secondary education with 3+ years of relevant work experience.
• Clear, concise communicator with verbal, non-verbal and written skills.
• Demonstrated integrity, relationship building and leadership expectations.

Responsibilities

• Execute on retailer-directed leads and prescribe best solutions for Enterprise level partners.
• Translate retailer value, timelines and requirements to maximize vendor commitments.
• Document activity and pipeline velocity in Salesforce.com & Gong.

Skills

Communication

Integrity

Leadership

Relationship building

Education

Bachelor’s degree

Post-secondary education

Tools

Salesforce

Gong

ZoomInfo

Job description

Description:SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!Position Summary:In a quota-carrying, fast paced role, the Community Account Executive calls on Supplier sales leads generated by our Retail partner programs, working with the prospect to understand and meet their partners needs by prescribing the right solution. With a focus on the more complex or Enterprise level leads, the goal is to maximize the immediate opportunity while creating future growth potential.Essential Responsibilities / Duties· Execute on retailer-directed leads, investigating each prospects current environment while prescribing the best solution to meet their needs, with a focus on more complex, change management events for Enterprise level trading partners or those known to use a competitive solution.· Act as an extension of our retail partners by communicating and translating their value, the “why”, timelines and requirements tailored to each partner to maximize vendor commitments via signed agreements.· Document all activity including key findings, progress, insights, and pipeline velocity by leveraging Salesforce.com & Gong.· Successfully navigate supplier organizations of all sizes, including skilled use of ZoomInfo etc to engage the right contact while aligning the correct business, technical and 3rd party resources needed to make a decision.· Define and execute next steps needed to drive a sales cycle through to a decision based on program timelines.· Successfully handle objections, leveraging retailer messaging, the SPS account team and all available resources (with the goal of avoiding an unnecessary escalation to the buying org).· Utilize discovery questions to understand a supplier’s current environment with the intention of qualifying a larger opportunity beyond the current request.· Provide feedback on lead and program quality early and often to ensure we are managing Retailer expectations appropriately and changing course where necessary, this includes escalating known or anticipated issues and complications· Partner with Supplier Sales SAE’s as needed to maximize the immediate or future opportunity.· Build strategic relationships with named accounts to move those suppliers efficiently and effectively through a successful sales cycle while creating the best customer experience possible.· Have a clear understanding of the core parties involved in the supplier’s supply chain tied to retail fulfillment (ie. 3PL, broker, EDI provider) and their dependencies on each otherMinimum Requirements· Bachelor’s degree AND 2 years of relevant work experience OR some post-secondary education AND 3 years of relevant work experience· Clear, concise, and confident communicator (verbal, non-verbal, written), including effectively altering vocal tone/inflection, listening, and writing relevant and engaging content· Demonstrative behaviors around integrity, relationship building, and leadership expectationsPreferred Experience· Ability to translate and clearly communicate business issues and technical information to individuals with varied levels of expertise· Detail oriented· Collaborative problem solver· Ability to translate and clearly communicate complex business issues and technical information to individuals with varied levels of expertise· Retail experience or expertiseLocation:This role follows a hybrid work model, with regular in-office presence required at our Minneapolis office.What We Offer:At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. SPS provides the annualized compensation target inclusive of base salary and annualized commission target for this role.The total annualized on-target compensation for this role is: $90,000, which includes a base salary and commissions.SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.Commitment to our Employees:At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.