Hybrid Remote Referral Specialist – Patient Access

Tampa General Hospital, Inc.

Tampa (FL)

Hybrid

USD 25,000 - 36,000

Full time

2 days ago

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Job summary

Academic Medical Group Inc in Tampa, FL is seeking a Referral Specialist to manage referrals, scheduling, and authorization processes within a patient-centered access center. You will coordinate referrals with clinical teams to support timely, appropriate care and maintain documentation across departments.

The role requires strong customer service, knowledge of healthcare workflows, and proficiency with EHR and scheduling systems.

Qualifications

High School Diploma or GED is required.
2 years of customer service experience in healthcare.
Knowledge of Referral and Authorization Processes.
Understanding of healthcare referral workflows, insurance requirements, and prior authorization procedures.
Customer Service and Communication Skills.
Organizational and Time-Management Skills.
Computer and Data Entry Proficiency with EHR and scheduling systems.
Ability to review referrals, identify missing information, and follow up.

Responsibilities

Coordinate referrals and scheduling of provider-directed appointments.
Obtain necessary authorizations and route documentation.
Maintain accurate records and support cross-department workflow.
Communicate clearly with patients, providers, and clinical teams to ensure timely care.