Hybrid Remote Patient Access Specialist

University-of-South-Florida-Tampa-General-Physicians; Tampa (FL); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Academic Medical Group Inc in Tampa, FL is seeking a Referral Specialist to coordinate referrals, schedule provider-directed appointments, obtain authorizations, and collaborate with clinical teams to support timely patient care. The role involves managing communications, processing referral documentation, and maintaining records for a patient-centered workflow.

Qualified candidates have a High School Diploma or GED and at least 2 years of healthcare customer service experience, with strong

Qualifications

• High School Diploma or GED is required
• Minimum 2 years of healthcare customer service experience
• Knowledge of referral and authorization processes
• Ability to review incomplete referrals and follow up

Responsibilities

• Coordinate referrals and schedule provider-directed appointments
• Obtain necessary authorizations and approvals
• Collaborate with clinical teams to support patient care
• Screen referrals and route to appropriate departments
• Process referral documentation and maintain accurate records
• Facilitate efficient workflow across departments
• Communicate with patients and providers to ensure timely scheduling

Skills

Customer service

Referral knowledge

EHR proficiency

Communication skills

Time management

Documentation accuracy

Problem solving

Education

High School Diploma or GED

Tools

Scheduling systems

Databases

EHR software

Job description

Academic Medical Group Inc in Tampa, FL is seeking a Referral Specialist to coordinate referrals, schedule provider-directed appointments, obtain authorizations, and collaborate with clinical teams to support timely patient care. The role involves managing communications, processing referral documentation, and maintaining records for a patient-centered workflow.

Qualified candidates have a High School Diploma or GED and at least 2 years of healthcare customer service experience, with strong