Hybrid Project Analyst - Drive Process & Training

Delta Dental Plan of Michigan, Inc.; Okemos (MI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Short- and long-term disability

Life insurance

401(k) savings plans

Flexible spending accounts

Tuition reimbursement

Annual incentive compensation

Paid volunteer time

On-staff health coach

Job summary

Delta Dental Plan of Michigan, Inc. seeks a Project Analyst in Okemos, MI (hybrid). The role assists with planning and implementing department projects, maintaining documentation, and supporting performance improvements across initiatives.

The position requires an associate degree in business administration or related field with four years of relevant experience, plus proficiency with claims processing and MS Word/Excel, and strong communication and analytical skills.

Qualifications

• Associate degree in business administration or related field with four years of experience.
• Knowledge of claims processing system; strong word processing and spreadsheet skills.
• Strong verbal and written communication and analytical problem-solving abilities.

Responsibilities

• Assist with planning and implementing department projects.
• Maintain custom group documentation for the department.
• Participate in the performance improvement process.
• Develop training materials and schedules; conduct training as needed.
• Coordinate licensing information for agents and agencies with business relationships.
• Prepare written responses for group information requests during new business or renewal processes.
• Maintain document language and templates for letters and forms.
• Assemble GEO mapping reports for existing and new business and RFPs.
• Assist with the monthly Sales Report.

Skills

Communication skills

Analytical thinking

Claims processing knowledge

Word/Excel proficiency

Education

Associate degree in business administration

Tools

Job description

Delta Dental Plan of Michigan, Inc. seeks a Project Analyst in Okemos, MI (hybrid). The role assists with planning and implementing department projects, maintaining documentation, and supporting performance improvements across initiatives.

The position requires an associate degree in business administration or related field with four years of relevant experience, plus proficiency with claims processing and MS Word/Excel, and strong communication and analytical skills.