Project Analyst

Deltadentalmi; Okemos, Northern (MI, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Delta Dental of Michigan, Ohio, and Indiana is seeking a Project Analyst to support planning, implementing, and documenting department projects in a hybrid Okemos, MI setting.

The role involves coordinating responses to information requests, maintaining templates, and preparing reports for existing and new business.nThe ideal candidate has an associate degree in business administration and at least four years of relevant experience, with strong communication and analytical skills to operate

Qualifications

• Requires an associate’s degree in business admin or related field and 4 years' experience handling customer information.
• Knowledge of claims processing system.
• Proficiency with word processing and spreadsheet applications.
• Strong verbal and written communication skills.
• Ability to analyze and solve problems using independent judgment.

Responsibilities

• Assists with planning and implementing department projects.
• Participates in creating and maintaining custom group documentation for the department.
• Participates in the performance improvement process.
• Assists in developing training materials and schedules and may conduct training.
• Coordinates licensing information and commissions for agents with organizational relationships.
• Assists in responding to group information requests in new business or renewal processes.
• Maintains document language, templates, and forms.
• Assembles GEO mapping reports for existing/new business and RFPs.
• May assist with the monthly Sales Report.
• Performs other related assigned duties as described.

Skills

Customer information handling

Claims processing system knowledge

Word processing

Spreadsheets

Verbal communication

Written communication

Analytical thinking

Education

Associate degree in business administration

Tools

Microsoft Office

Job description

## Project AnalystApply: This is a hybrid position, both in-office and remote.: Okemos, MI: Full time: Posted Yesterday: JR101470**Job Title:**Project Analyst**Number of Positions:**1**Location:**Okemos, MI**Location Specifics:**Hybrid Position**Job Summary:**At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. **Position Description:**Assists with planning, implementing, and documenting department projects. **Primary Job Responsibilities:*** Assists with planning and implementing department projects. Participates in creating and maintaining custom group documentation for the department.* Participates in the performance improvement process.* Assists in the development of training materials and schedules and may conduct training regarding departmental processes.* Participates in administering licensing information and commissions for agents and agencies that have business relationships with the organization, as needed.* Assists in the coordination of written responses to group requests for information and other inquiries as part of the new business or renewal process. Maintains document language, departmental letter and form templates.* Assembles and distributes GEO mapping reports for the organization for existing and new business and for RFP requests.* May assist with the monthly Sales Report. Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.#LI-Hybrid**Minimum Requirements:**Position requires an associate’s degree in business administration or a related field and four years of experience administering or processing customer information, reporting, or responding to customer inquiries. Will accept any suitable combination of education, training, or experience. Position requires knowledge of the claims processing system; knowledge of word processing and spreadsheet applications; strong verbal and written communication skills; and the ability to analyze and solve problems using independent judgment.The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.### About UsDelta Dental of Michigan, Ohio, and Indiana has been a dental benefits leader for more than 60 years, and today with our affiliates, we are one of the largest dental plan administrators in the country. It’s our mission to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by making investments that build healthy, smart, vibrant communities.We celebrate diverse thought and foster a culture where employees go All In – for the company, themselves, their colleagues and their communities.Employees are offered a comprehensive benefits package that includes medical, dental and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flexible spending accounts, and tuition reimbursement or educational assistance. Employees are also eligible for annual incentive compensation based on annual business goals.Additionally, employees receive eight hours of paid volunteer time each year, access to an on-staff health coach and personal trainer, plus many other perks.Delta Dental is an Equal Opportunity Employer.