Project Analyst

Delta Dental Plan of Michigan, Inc.; Okemos (MI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Short- and long-term disability

Life insurance

401(k) savings plans

Flexible spending accounts

Tuition reimbursement

Annual incentive compensation

Paid volunteer time

On-staff health coach

Job summary

Delta Dental Plan of Michigan, Inc. seeks a Project Analyst in Okemos, MI (hybrid). The role assists with planning and implementing department projects, maintaining documentation, and supporting performance improvements across initiatives.

The position requires an associate degree in business administration or related field with four years of relevant experience, plus proficiency with claims processing and MS Word/Excel, and strong communication and analytical skills.

Qualifications

• Associate degree in business administration or related field with four years of experience.
• Knowledge of claims processing system; strong word processing and spreadsheet skills.
• Strong verbal and written communication and analytical problem-solving abilities.

Responsibilities

• Assist with planning and implementing department projects.
• Maintain custom group documentation for the department.
• Participate in the performance improvement process.
• Develop training materials and schedules; conduct training as needed.
• Coordinate licensing information for agents and agencies with business relationships.
• Prepare written responses for group information requests during new business or renewal processes.
• Maintain document language and templates for letters and forms.
• Assemble GEO mapping reports for existing and new business and RFPs.
• Assist with the monthly Sales Report.

Skills

Communication skills

Analytical thinking

Claims processing knowledge

Word/Excel proficiency

Education

Associate degree in business administration

Tools

Job description

Job Title: Project Analyst

Number of Positions: 1

Location: Okemos, MI

Location Specifics: Hybrid Position

Job Summary:

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

Position Description:

Assists with planning, implementing, and documenting department projects.

Primary Job Responsibilities:

• Assists with planning and implementing department projects.
• Participates in creating and maintaining custom group documentation for the department.
• Participates in the performance improvement process.
• Assists in the development of training materials and schedules and may conduct training regarding departmental processes.
• Participates in administering licensing information and commissions for agents and agencies that have business relationships with the organization, as needed.
• Assists in the coordination of written responses to group requests for information and other inquiries as part of the new business or renewal process.
• Maintains document language, departmental letter and form templates.
• Assembles and distributes GEO mapping reports for the organization for existing and new business and for RFP requests.
• May assist with the monthly Sales Report.
• Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Minimum Requirements:

• Position requires an associate’s degree in business administration or a related field and four years of experience administering or processing customer information, reporting, or responding to customer inquiries.
• Will accept any suitable combination of education, training, or experience.
• Position requires knowledge of the claims processing system; knowledge of word processing and spreadsheet applications; strong verbal and written communication skills; and the ability to analyze and solve problems using independent judgment.

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

Benefits & Perks:

• medical coverage
• dental coverage
• vision coverage
• short- and long-term disability
• life insurance
• 401(k) savings plans
• flexible spending accounts
• tuition reimbursement or educational assistance
• annual incentive compensation based on annual business goals
• eight hours of paid volunteer time each year
• on-staff health coach and personal trainer
• many other perks

Employees are offered a comprehensive benefits package that includes medical, dental and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flexible spending accounts, and tuition reimbursement or educational assistance. Employees are also eligible for annual incentive compensation based on annual business goals. Additionally, employees receive eight hours of paid volunteer time each year, access to an on-staff health coach and personal trainer, plus many other perks.

Delta Dental of Michigan, Ohio, and Indiana has been a dental benefits leader for more than 60 years, and today with our affiliates, we are one of the largest dental plan administrators in the country. It’s our mission to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by making investments that build healthy, smart, vibrant communities. We celebrate diverse thought and foster a culture where employees go All In – for the company, themselves, their colleagues and their communities.

Delta Dental is an Equal Opportunity Employer.