Hybrid Program & HRA Liaison — Admin Support

Research Foundation of The City University of New York; New York (NY); Hybrid; USD 45,000 - 50,000; Full time

Job summary

Research Foundation of The City University of New York (RFCUNY) seeks a Program Support Coordinator for the CUNY EDGE Central Office. You will assist with fiscal processes, office logistics, meetings, training sessions, and events, and provide backup for the Fellowship Program while coordinating with HRA on routine questions.

The ideal candidate is organized, detail-oriented, and comfortable handling confidential information, working with campus staff, Central Office, and external partners.

Qualifications

• High school diploma or equivalent and 2–3 years of admin/support/customer service experience.
• Clear and professional written and verbal communication.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency with Microsoft Office, especially Excel and PowerPoint, plus virtual meeting tools.

Responsibilities

• Serve as a key contact between CUNY EDGE staff and HRA for program questions and case issues affecting student participation.
• Participate in regular HRA coordination meetings and track items and updates.
• Troubleshoot, escalate as needed, and document inquiries and actions.

Skills

Administrative experience

Professional communication

Discretion with confidential info

MS Office proficiency

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Microsoft Office

Excel

PowerPoint

Virtual meeting tools

Job description

Research Foundation of The City University of New York (RFCUNY) seeks a Program Support Coordinator for the CUNY EDGE Central Office. You will assist with fiscal processes, office logistics, meetings, training sessions, and events, and provide backup for the Fellowship Program while coordinating with HRA on routine questions.

The ideal candidate is organized, detail-oriented, and comfortable handling confidential information, working with campus staff, Central Office, and external partners.