CUNY EDGE Program Operations Coordinator

RFCUNY; New York (NY); Hybrid; USD 45,000 - 50,000; Full time

Job summary

RFCUNY is recruiting for a Program Support Coordinator to provide day-to-day administrative and operational support for the CUNY EDGE Central Office in New York, NY. The role includes handling fiscal processes, office logistics, and fellowship program backup functions, while collaborating with campus teams and external partners.

The ideal candidate brings 2–3 years of admin experience, strong communication skills, and the ability to manage confidential information with discretion.

Qualifications

• High school diploma or equivalent plus 2–3 years of admin or program support experience.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion and integrity.
• Proficiency with Microsoft Office, Excel, PowerPoint and virtual meeting systems.

Responsibilities

• Serve as a key contact between CUNY EDGE campus staff and HRA for program-related questions and case issues.
• Coordinate meetings, gather questions from campuses, track open items and follow up with HRA units.
• Troubleshoot issues, escalate as needed, and document inquiries, actions and outcomes.
• Handle student records with appropriate confidentiality and discretion.
• Support fiscal administration: invoices, purchase orders, reimbursements, vendor follow-up.
• Maintain office supplies, inventory, and central resources; manage room and tech logistics for events.
• Assist with Fellowship Program onboarding, rosters, and timekeeping as backup.
• Maintain logs and support routine reporting and communications.

Skills

Written communication

Verbal communication

Discretion

Organization

Team coordination

Education

High school diploma

Associate degree

Tools

Microsoft Office

Excel

PowerPoint

Virtual meeting software

Job description

RFCUNY is recruiting for a Program Support Coordinator to provide day-to-day administrative and operational support for the CUNY EDGE Central Office in New York, NY. The role includes handling fiscal processes, office logistics, and fellowship program backup functions, while collaborating with campus teams and external partners.

The ideal candidate brings 2–3 years of admin experience, strong communication skills, and the ability to manage confidential information with discretion.