Hybrid Program Assistant — Cross-Department Support

Imaginewa; Tukwila (WA); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Imagine Institute in Tukwila, WA is seeking a Program Assistant to provide cross-functional administrative and technical support across multiple programs in a hybrid role that combines remote work with on-site collaboration.

The ideal candidate is organized, detail-oriented, and capable of handling multiple priorities; Somali language skills are highly encouraged, and candidates must be able to travel to Tukwila several times a year.

Qualifications

• At least 2 years of experience in a program support or administrative role.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with online databases or CRMs; Salesforce experience is a plus.

Responsibilities

• Handle incoming calls and participant inquiries via phone, email, and virtual platforms.
• Support outreach to increase program awareness among participants and partners.
• Provide administrative and logistical support to program teams, including scheduling and data entry.
• Maintain participant records using Salesforce, Excel, and other tools.
• Troubleshoot client issues and provide technical assistance for applications and events.
• Assist with event coordination and stakeholder communications.
• Rotate between programs to provide cross-department support.

Skills

Microsoft Office

Salesforce

Communication

Multi-tasking

Independent work

Tools

Salesforce

Excel

CRM

Job description

Imagine Institute in Tukwila, WA is seeking a Program Assistant to provide cross-functional administrative and technical support across multiple programs in a hybrid role that combines remote work with on-site collaboration.

The ideal candidate is organized, detail-oriented, and capable of handling multiple priorities; Somali language skills are highly encouraged, and candidates must be able to travel to Tukwila several times a year.