Hybrid Program Operations Assistant

Nonotuck Resource Associates, Inc.; Harvard (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Sign-On Bonus $2,000

401(k) with Employer Match

Health, Dental, & Vision Insurance

Disability and Life Insurance

Flexible Spending Account, Health, and

Dependent Care Account Options

Paid Time Off

13 Paid Holidays

Annual increase with Profit Sharing

Hybrid Office/Work from Home Model

Mileage reimbursement

Flexibility

Job summary

Nonotuck Resource Associates is seeking a Program Administrative Assistant to provide essential administrative support to Program Directors, Care Managers, RNs, and Caregiver Developers in a collaborative environment.

The role emphasizes accurate documentation, meeting regulatory deadlines, and maintaining records through electronic systems. A strong office background and ability to drive are important, with full-time hours Monday–Friday in a hybrid office/remote setup.

Qualifications

• Strong organizational skills and attention to detail.
• Proficiency with electronic documentation systems and databases.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team.
• Two-year recent office experience with confidential records preferred.
• High school diploma required.
• Valid driver’s license with clean RMV record.
• Reliable vehicle and insurance.
• Background check required.

Responsibilities

• Caregiver file management and maintaining updated caregiver files electronically.
• Documentation tracking databases to meet regulatory deadlines.
• Documentation updates to electronic medical records and portals.
• Document collection via electronic platforms or in-person.
• Record audit tools maintenance for DDS/AFC.
• Attend meetings, fully prepared in advance.
• Team collaboration with agency staff, caregivers, families and funders.
• Perform duties essential to support the agency and people we serve.
• Drive responsibilities as needed and support weekend scheduling.

Skills

Organizational skills

Documentation systems

Interpersonal communication

Team collaboration

Confidential records handling

Education

High School diploma

Tools

Office software

Job description

Nonotuck Resource Associates is seeking a Program Administrative Assistant to provide essential administrative support to Program Directors, Care Managers, RNs, and Caregiver Developers in a collaborative environment.

The role emphasizes accurate documentation, meeting regulatory deadlines, and maintaining records through electronic systems. A strong office background and ability to drive are important, with full-time hours Monday–Friday in a hybrid office/remote setup.