Hybrid Practice Assistant: Patient Care & Office Ops

Geode Health Inc.; Dallas (TX); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Geode Health in Dallas is hiring a Practice Assistant to support both administrative and clinical operations in a fast-paced outpatient setting. You will manage front-office tasks, coordinate patient needs, and help ensure smooth daily operations while upholding HIPAA standards.

Ideal candidates have 1+ year in medical office, strong communication, time management, and a proactive, patient-centered approach.

Qualifications

• 1+ year of medical office or healthcare experience preferred.
• Mental health or outpatient clinical experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfort handling phone calls and serving our existing patient population.
• Self-starter with strong time management and adaptability.

Responsibilities

• Serve as a welcoming first point of contact for patients and provide exceptional service.
• Manage front-office tasks and ensure accurate patient records and schedules.
• Coordinate patient intake, referrals, authorizations, and follow-up needs.
• Support communication between patients, providers, and the office team.
• Assist with day-to-day clinical and administrative workflows to keep the practice running smoothly.
• Collect payments and document co-pays, balances, and other patient payments.
• Maintain HIPAA confidentiality and follow safety procedures.

Skills

Time management

Communication

Customer service

Self-starter

Education

Associate or bachelor's degree preferred

Tools

Athena EMR

Job description

Geode Health in Dallas is hiring a Practice Assistant to support both administrative and clinical operations in a fast-paced outpatient setting. You will manage front-office tasks, coordinate patient needs, and help ensure smooth daily operations while upholding HIPAA standards.

Ideal candidates have 1+ year in medical office, strong communication, time management, and a proactive, patient-centered approach.