Patient Experience Lead — Mental Health Practice

Geode Health

Midlothian (TX)

Sur place

USD 22 000 - 30 000

Plein temps

Il y a 7 jours

Soyez parmi les premiers à postuler

Obtenez une réponse de cet employeur

Votre CV et votre lettre de motivation, adaptés exactement à ce que l’employeur recherche.

Passez les filtres ATS

Résumé du poste

Geode Health in Midlothian, Texas, seeks a Practice Assistant to support front-office and administrative operations in a fast-paced outpatient mental health practice. You are a reliable, patient-focused communicator with strong time management and teamwork skills, ready to help providers deliver high-quality care and ensure a smooth patient experience.

You will manage daily schedules, handle patient check-in/check-out, coordinate referrals and forms, and assist with billing inquiries while

Qualifications

1+ year of medical office or healthcare experience preferred.
Mental health or outpatient clinical experience preferred.
Excellent communication, customer service, and computer skills.
Comfortable answering the phone – you will serve our existing patient population.
Self-starter with strong time management.
Associate or bachelor’s degree preferred.

Responsabilités

Serve as the welcoming first point of contact for patients with exceptional customer service.
Manage daily schedules, appointment confirmations, cancellations, and waitlists.
Coordinate patient intake, referrals, authorizations, forms, and follow-up needs.
Maintain accurate, secure patient records and support efficient office workflows.
Collect payment for services and document co-pays, coinsurance, and balances.
Ensure HIPAA compliance and follow safety procedures.