Hybrid Practice Assistant - Mental Health Admin & Scheduler

Geode Health; Garland (TX); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Geode Health in East Dallas is seeking a Practice Assistant to be the friendly first contact for patients, supporting both administrative and clinical operations in a fast-paced outpatient mental health practice.

You will manage front-office tasks, assist providers, coordinate patient needs, and help keep the office running smoothly. This role emphasizes a passion for making mental healthcare more accessible, affordable, and effective, with a hybrid schedule of 3 remote days and 2 in-office days.

Qualifications

• 1+ year of medical office or healthcare experience preferred.
• Mental health or outpatient clinical experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfort answering the phone and serving our patient population.
• Self-starter with strong time management skills.
• Associate or bachelor’s degree preferred.

Responsibilities

• Provide welcoming, patient-focused front-office support.
• Schedule management: confirmations, cancellations, waitlists, check-in/check-out.
• Coordinate patient intake, referrals, authorizations, forms, and follow-ups.
• Maintain accurate patient records and support office workflows.
• Assist providers and clinical staff with administrative needs.

Skills

Communication

Customer service

Time management

Computer skills

Phone etiquette

Education

Associate degree

Bachelor’s degree

Job description

Geode Health in East Dallas is seeking a Practice Assistant to be the friendly first contact for patients, supporting both administrative and clinical operations in a fast-paced outpatient mental health practice.

You will manage front-office tasks, assist providers, coordinate patient needs, and help keep the office running smoothly. This role emphasizes a passion for making mental healthcare more accessible, affordable, and effective, with a hybrid schedule of 3 remote days and 2 in-office days.