Hybrid Post-Acute Operations Specialist

Mass General Brigham Incorporated; Somerville, Northern (MA, KY); Hybrid; USD 53,000 - 76,000; Full time

Job summary

Mass General Brigham Incorporated in Somerville, MA seeks an Operations Specialist to support Post Acute Care Management in day-to-day administrative operations.

You will coordinate processes with inpatient and ambulatory departments and SNFs, prepare dashboards and reports, and ensure compliance with hospital policies while assisting in special projects. The role is full-time with a hybrid schedule, on-site about 2 days per week.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or related field.
• 2+ years of administrative or operational support experience.
• 1+ year healthcare (ambulatory or hospital) setting preferred.
• Strong organizational, analytical and communication skills.

Responsibilities

• Coordinate and support administrative operations for efficient workflow.
• Develop and implement Post Acute Care Management process improvements.
• Collaborate with departments and skilled nursing facilities to resolve issues.
• Prepare dashboards, reports and documentation for decision-making.
• Maintain records and ensure compliance with hospital policies and regulations.
• Provide admin support for special projects, including data collection and coordination.
• Communicate effectively with staff and stakeholders to ensure smooth operations.
• Monitor and manage office supplies, equipment and resources.
• Assist in onboarding and training of new staff.

Skills

Organizational skills

Analytical skills

Communication skills

Problem-solving abilities

Teamwork / collaboration

Education

Bachelor's Degree in Business Administration or Healthcare Administration

Tools

Epic

Microsoft Office

Tableau

Job description

Mass General Brigham Incorporated in Somerville, MA seeks an Operations Specialist to support Post Acute Care Management in day-to-day administrative operations.

You will coordinate processes with inpatient and ambulatory departments and SNFs, prepare dashboards and reports, and ensure compliance with hospital policies while assisting in special projects. The role is full-time with a hybrid schedule, on-site about 2 days per week.