Healthcare Ops Specialist - Post-Acute Care Coordination

Mass General Brigham (Enterprise Services); Somerville (MA); Hybrid; USD 53,000 - 76,000; Full time

Job summary

Mass General Brigham in Somerville, MA is seeking a Post Acute Care Operations Coordinator to support day-to-day administrative functions across inpatient, ambulatory, and skilled nursing facilities, ensuring efficient workflows and compliance with hospital policies.

The role involves preparing dashboards and reports, collaborating with multiple departments, and assisting in onboarding new staff, with a hybrid work model of approximately 2 on-site days per week at Assembly Row, Somerville, MA.

Qualifications

• Bachelor's degree required in a relevant field.
• 2+ years in admin or operational support is required.
• 1+ years in healthcare settings strongly preferred.

Responsibilities

• Coordinate and support administrative operations to ensure efficient workflow.
• Develop and implement process improvements to enhance operational efficiency.
• Collaborate with departments and facilities to resolve operational issues.
• Prepare dashboards, reports and documentation to support decision-making.
• Maintain records and ensure compliance with policies and regulations.
• Provide administrative support for special projects, including research and data collection.
• Communicate effectively with staff and stakeholders to ensure smooth hospital operations.
• Monitor and manage office supplies and equipment.
• Assist in onboarding and training of new staff.

Skills

Strong organizational skills

Analytical skills

Excellent communication skills

Ability to work independently and in a

Education

Bachelor's Degree in Business Administration, Healthcare Administration or related field

2+ years of experience in administrative or operational support

1+ years of experience in healthcare setting preferred

Tools

Epic

Microsoft Office

Tableau

Job description

Mass General Brigham in Somerville, MA is seeking a Post Acute Care Operations Coordinator to support day-to-day administrative functions across inpatient, ambulatory, and skilled nursing facilities, ensuring efficient workflows and compliance with hospital policies.

The role involves preparing dashboards and reports, collaborating with multiple departments, and assisting in onboarding new staff, with a hybrid work model of approximately 2 on-site days per week at Assembly Row, Somerville, MA.