Hybrid Payment Services Specialist | AP & Card Ops

The J.M. Smucker Company; Orrville (OH); Hybrid; USD 42,000 - 66,000; Full time

Job summary

The J. M. Smucker Co.

in Orrville, OH is seeking a Specialist, Payment Services Support to manage corporate credit card administration, employee expense reimbursements, and accounts payable activities. In this hybrid role, you will process transactions, support inquiries, audit expense reports, reconcile statements, and assist with tax reporting and daily finance operations to ensure accuracy and compliance.

Qualifications

• High School diploma or GED required.
• 1+ year of Accounts Payable or related payment services experience.
• Proficient with MS Excel and Oracle ERP.
• Strong communication and organizational skills.
• Customer service mindset and accuracy under deadlines.
• Ability to work in a team and manage changing priorities.
• Desire to understand end-to-end purchase-to-pay processes.

Responsibilities

• Support corporate credit card administration, including account closures and issue resolution.
• Assist employee credit card and expense reimbursement inquiries via email/voicemail.
• Audit and approve expense reports and ensure proper documentation and policy compliance.
• Prepare and verify centrally billed credit card expenses and reconcile statements.
• Monitor balances owed and coordinate repayment and related reclassifications.
• Resolve expense transaction integration errors to support timely AP processing.
• Support daily supply chain financing activities with invoices and payments.
• Assist with annual 1099 tax reporting and related corrections.

Skills

Strong communication

Customer service orientation

Teamwork

Attention to detail

Organizational skills

Education

High School diploma or GED

Associates or Bachelor’s Degree

Tools

MS Excel

Oracle ERP

Job description

The J. M. Smucker Co.

in Orrville, OH is seeking a Specialist, Payment Services Support to manage corporate credit card administration, employee expense reimbursements, and accounts payable activities. In this hybrid role, you will process transactions, support inquiries, audit expense reports, reconcile statements, and assist with tax reporting and daily finance operations to ensure accuracy and compliance.