Specialist, Payment Services

J.M. Smucker; Orrville (OH); Híbrido; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

J.M. Smucker in Orrville, OH is seeking a Specialist, Payment Services to support corporate payment operations, including credit card administration, employee expense reimbursements, and accounts payable activities.

The role blends in-office collaboration with remote work components in a hybrid model. You will handle inquiries, audit expense reports, reconcile statements, and assist with tax reporting and data integrity in ERP systems.

Formación

• High School diploma or GED.
• 1+ year of Accounts Payable or related payment services experience.
• Excellent computer skills with MS Excel and Oracle ERP knowledge.
• Excellent communication skills (written/verbal), organization and interpersonal skills.
• Dedicated to delivering exceptional customer service.
• Proven ability to perform accurately under deadlines.
• Ability to prioritize and manage workload in a team environment.
• Desire to understand purchase to pay process at a transactional level.

Responsabilidades

• Support corporate credit card administration, including account closures, unassigned transactions, credit holds, and issue resolution.
• Provide timely, professional support for employee credit card and expense reimbursement inquiries.
• Audit and approve employee expense reports and review employee payments for accurate documentation and policy compliance.
• Verify centrally billed card expenses and reconcile statements with expense system transactions.
• Monitor balances owed by employees and coordinate repayment and escalation.
• Resolve expense transaction integration errors to support timely processing in AP system.
• Support daily supply chain financing activities with invoices and banking partner payments.
• Assist with annual 1099 tax reporting, including preparations and corrections.

Conocimientos

Accounts Payable

Customer service

Attention to detail

Time management

Teamwork

Communication skills

Educación

High School diploma or GED

Associate's or Bachelor's Degree

Herramientas

MS Excel

Oracle ERP

Descripción del empleo

Your Opportunity as the Specialist, Payment Services

Support key payment operations, including corporate credit card administration, employee expense reimbursements, and accounts payable activities. Ensure transactions are processed accurately and on time while providing excellent support to employees and maintaining compliance with company policies.

Location: Orrville, OH

Work Arrangements: Hybrid, 35% in office expectation

In this role you will:

• Support corporate credit card administration, including account closures, unassigned transactions, credit holds, and issue resolution.
• Provide timely, professional support for employee credit card and expense reimbursement inquiries through shared email and voicemail channels.
• Audit and approve employee expense reports and review employee payments to ensure accurate supporting documentation and compliance with company policies.
• Prepare and verify centrally billed credit card expenses and reconcile card issuer statements with expense management system transactions.
• Monitor employee balances owed to the company, coordinate repayment and escalation, and process employee checks and related accounting reclassifications.
• Monitor and resolve expense transaction integration errors to support accurate, timely processing in the accounts payable system.
• Support daily supply chain financing activities, including submitting eligible invoices to the banking partner and verifying payment amounts and balances.
• Support annual 1099 tax reporting, including preparation, submission, and coordination of required corrections.

What we are looking for:

Minimum Requirements:

• High School diploma or GED
• 1+ year of Accounts Payable or related payment services experience
• Excellent computer skills with a working knowledge of MS Excel and Oracle ERP solution
• Excellent communication skills (written/verbal), organization and interpersonal skills
• Dedicated to delivering exceptional customer service
• Proven ability to perform well and with a high degree of accuracy under deadlines
• Ability to prioritize and manage workload and changing deadlines
• Ability to work in a team oriented environment
• Desire to develop overall understanding of purchase to pay process as well as the details of the process at a transactional level

Additional skills and experience that we think would make someone successful in this role:

• Associates or Bachelor's Degree
• Experience in credit card operations, expense report processing, or a related field

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs , and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Stay connected with us on LinkedIn

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.