Hybrid Patient Services Coordinator

2200 The Brigham and Women's Hospital, Inc.; Brookline (MA); Hybrid; USD 25,000 - 34,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an administrative/clinical support professional to help ensure smooth clinic operations. You will handle scheduling, reception, and basic clerical tasks in a fast-paced healthcare setting.

Responsibilities include greeting patients, checking in/out, answering calls, processing billing forms, and coordinating with care teams. Per diem status implies flexible hours and department-based variation.

Qualifications

• High School Diploma or Equivalent required.
• 2-3 years of office experience required.
• Proficiency with Office Suite and good time management skills.

Responsibilities

• Perform routine administrative duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient records.
• Call for patient medical records and lab results.
• Type forms and schedules as directed.
• May handle co-payments and routine messages.

Skills

Office Suite

Time management

Written communication

Multi-tasking

Phone handling

Education

High School Diploma or Equivalent

Tools

Scheduling systems

Billing systems

Job description

The Brigham and Women's Hospital, Inc. is seeking an administrative/clinical support professional to help ensure smooth clinic operations. You will handle scheduling, reception, and basic clerical tasks in a fast-paced healthcare setting.

Responsibilities include greeting patients, checking in/out, answering calls, processing billing forms, and coordinating with care teams. Per diem status implies flexible hours and department-based variation.