Hybrid Patient Services Coordinator

University of Michigan; Ann Arbor (MI); Ibrido; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

University of Michigan in Michigan Medicine seeks an intermediate patient services/clerical support role. You will handle patient records, coordinate with providers, and manage communications across two EMR systems (MiChart and Wisdom). The position includes scheduling, triage, and support for dental referrals.

The role requires HIPAA-compliant handling of information and strong customer service skills, with potential for hybrid or remote work depending on department needs.

Competenze

• Graduation from high school or an equivalent combination of education and experience.
• Minimum 3 years of experience in patient services, customer service, healthcare administration, or a related field.
• Experience in a medical environment and familiarity with dental terminology is desirable.

Mansioni

• Maintain accurate patient records and comply with HIPAA.
• Serve as the point of contact between patients, providers, and staff.
• Assist with appointment scheduling, check-in/check-out, and patient communications.

Conoscenze

Customer service

Healthcare administration

Communication

Formazione

High school diploma

Strumenti

EMR systems (MiChart, Wisdom)

Descrizione del lavoro

University of Michigan in Michigan Medicine seeks an intermediate patient services/clerical support role. You will handle patient records, coordinate with providers, and manage communications across two EMR systems (MiChart and Wisdom). The position includes scheduling, triage, and support for dental referrals.

The role requires HIPAA-compliant handling of information and strong customer service skills, with potential for hybrid or remote work depending on department needs.